Customer Support Agent - Virtusa Colombo 09

Posted August 12, 2025 by Virtusa Pvt Ltd

Closing Date : September 10, 2025

Colombo ,

Full Time

Information & Communication Technology |

Help Desk & IT Support |

About the job

We are seeking a Customer Services Assistant to join our UK Proactive Customer Service team based in London. This team is responsible for supporting Proactive customers globally who use the Response app, as well as responding to related internal requests to resolve queries or security-related concerns. As a Customer Support Assistant, you will provide support across the Client policyholder portfolio, with a primary focus on users of the award-winning Client app. You will also assist the wider Proactive team with various administrative and ad-hoc tasks that support the technical delivery of services. This role requires strong customer service skills along with the ability to communicate effectively with insureds and clients to resolve support matters. It is ideal for someone already working in customer service who is interested in entering the cybersecurity field and expanding their skills on a global platform.

Desired Skills and Experience:

Customer Service, Documentation, Communication

Problem Solving Computer Literacy Time Management

සෑලකිය යුතුයි : අපි ඔබව මෙම රැකියාව උපුටා ගත් පිටුවට හරවා යවන්නෙමු . අපි ඔබ වෙනුවෙන් ඔබේ CV , තොරතුරු අදාළ ආයතනය වෙත නොයවන බව කරුණාවෙන් සලකන්න

கவனமாக இருக்க வேண்டும் : இந்த வேலை மேற்கோள் காட்டப்பட்டுள்ள பக்கத்திற்கு உங்களை திருப்பி விடுவோம். உங்களுக்கான CV, தகவல்களை சம்பந்தப்பட்ட நிறுவனத்திற்கு நாங்கள் அனுப்ப மாட்டோம் என்பதை நினைவில் கொள்ளவும்

Disclaimer : By clicking the button below, you consent for CareerFirst and partners to use automated technology, including pre-recorded messages, cell phones and texts, and email to contact you at the number and email address provided. This includes if the number is currently on any Do Not Call Lists. This consent is not required to make a purchase. We are redirecting you to the employer's career page. Please note that we are not sending your CV to the employer on your behalf. Privacy Policy.