Service Desk Analyst - Virtusa Colombo 09

Posted August 12, 2025 by Virtusa Pvt Ltd

Closing Date : September 11, 2025

Colombo ,

Full Time

Information & Communication Technology |

Computer Operators |

About the job:

Join the dynamic Technology team, the engine room of the business delivering bespoke systems that drive our competitive advantage in a rapidly evolving marketplace. As part of the Technology Operations team, you will play a key role in supporting internal and external users, ensuring the smooth and efficient operation of our IT infrastructure across global offices. This role is responsible for the resolution of IT Service Desk incidents and requests, providing support to approximately 1,000 employees across the UK, US, and Australia. You will handle escalations from fellow Support Analysts and contribute to maintaining a high standard of IT service delivery.

Desired Skills and Experience:

IT Infrastructure, Application support, Hardware Support, Desktop Support, OS Support

Problem Solving Customer Support Technical Architecture Team Collaboration

සෑලකිය යුතුයි : අපි ඔබව මෙම රැකියාව උපුටා ගත් පිටුවට හරවා යවන්නෙමු . අපි ඔබ වෙනුවෙන් ඔබේ CV , තොරතුරු අදාළ ආයතනය වෙත නොයවන බව කරුණාවෙන් සලකන්න

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