Senior Relationship Officer – Branch Operations - Nations Trust Bank Colombo

Posted July 25, 2025 by Nations Trust Bank PLC

Closing Date : August 22, 2025

About the job

 

Job Profile:

 

  • Ensure adherence to all standardized operational procedures as per operations
  • Manuals maintain accuracy in account opening documentation
  • Ensure that customer verification is as per Central Bank and operational regulations
  • Ensure a high standard of service through follow-up of day-to-day problems by liaising with the Branch Manager and support divisions
  • Understanding customer life journey and win opportunities to improve wallet share and drive revenue growth
  • Coordinate day-to-day operational issues in the branch with the relevant support departments
  • Handle the supervisory role of the branch when required (with prior approval)

 

Special Skills:

 

  • Knowledge in KYC, AML procedures and Current account operations
  • Conversant in banking operations
  • Excellent communication and customer service skills

 

Experience & Qualifications:

 

  • Minimum of 4 years of experience in a Bank with experience in Branch Operations

                  Or

  • Minimum of 3 years of experience in a Bank with experience in Branch Operations
  • A part qualification in Banking (Completion of four subjects at CBF Level) or CIM/CIMA/ACCA or 1 year of a 3-year degree program

 

සෑලකිය යුතුයි : අපි ඔබව මෙම රැකියාව උපුටා ගත් පිටුවට හරවා යවන්නෙමු . අපි ඔබ වෙනුවෙන් ඔබේ CV , තොරතුරු අදාළ ආයතනය වෙත නොයවන බව කරුණාවෙන් සලකන්න

கவனமாக இருக்க வேண்டும் : இந்த வேலை மேற்கோள் காட்டப்பட்டுள்ள பக்கத்திற்கு உங்களை திருப்பி விடுவோம். உங்களுக்கான CV, தகவல்களை சம்பந்தப்பட்ட நிறுவனத்திற்கு நாங்கள் அனுப்ப மாட்டோம் என்பதை நினைவில் கொள்ளவும்

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