Deputy Relationship Manager – Business Banking - Nations Trust Bank PLC Colombo 02

Posted July 23, 2025 by Nations Trust Bank PLC

Closing Date : August 22, 2025

Colombo ,

Full Time

Accounting |

Accounting Management |

About the job

Job Profile:

Enhancing the current portfolio as per targets through a systematic approach to present the SME customer base
Build & maintain a close rapport with the customers & be vigilant of the portfolio movement while taking necessary steps to ensure that the existing customer base is retained and grown in volumes consistently
Increase the customer wallet share through cross-selling
Increase trade and bank commissions, and foreign exchange from the SME portfolio allocated
Ensure high standard of service through follow-up of day-to-day problems by liaising with the Branch Manager and support divisions
Achieve operational efficiency and excellent customer service in servicing the Business Banking customers of the Bank and ensure compliance with all regulatory requirements and internal policies

Special Skills:

Excellent communication and customer service skills
Good interpersonal skills
Basic knowledge in credit evaluation of SME clients
Knowledge in KYC and anti-money laundering law

Experience & Qualifications:

Minimum of 5 years of experience in a Bank with 2 years in Sales and Marketing/Relationship Management

Minimum of 4 years experience in a Bank with 2 years in Sales and Marketing/Relationship Management, A part qualification in Banking or CIMA/CIM/ACCA/ACA or completion of 2 years of a 3-year Degree Program

Customer Relationship Management Problem Solving Credit Analysis Microsoft Office

සෑලකිය යුතුයි : අපි ඔබව මෙම රැකියාව උපුටා ගත් පිටුවට හරවා යවන්නෙමු . අපි ඔබ වෙනුවෙන් ඔබේ CV , තොරතුරු අදාළ ආයතනය වෙත නොයවන බව කරුණාවෙන් සලකන්න

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