Observability Engineer - Incident Management & Service Reliability - Commercial Bank Colombo 01

Posted September 26, 2025 by Commercial Bank PLC

Closing Date : October 3, 2025

Colombo ,

Full Time

Information & Communication Technology |

Compliance & Risk - IT |

About the job

Job Profile

Research, define, and implement observability standards for the bank and develop the processes.
Design and implement standard dashboards and monitors to ensure the availability of critical applications and services.
Continuously analyzes the trends and improves visibility and correctness.
Responsible for installing and configuring monitoring and observability via APM tools (Datadog).
Collaborate with IT teams and vendors to troubleshoot and resolve complex issues using the Datadog platform.
Actively participate in the bank's Incident Management process of IT services covering 24x7 operation.

Applicant’s Profile

Bachelor's degree in information technology, computer science, or a related field, which is recognized by the university grants commission.
Minimum 2-year Experience in a similar capacity.
Understanding of incident management principles, processes, and best practices (DataDog / ITIL certification is a plus).
Basic understanding of application architectures, microservices, middleware, distributed systems, DEVOPS, application runtimes (JAVA or IIS), and operating systems (Windows or LINUX) will be an added advantage.
Strong problem-solving and result-oriented skills.
Good interpersonal and communication skills.

Problem Solving Interpersonal Team Collaboration Analytical

සෑලකිය යුතුයි : අපි ඔබව මෙම රැකියාව උපුටා ගත් පිටුවට හරවා යවන්නෙමු . අපි ඔබ වෙනුවෙන් ඔබේ CV , තොරතුරු අදාළ ආයතනය වෙත නොයවන බව කරුණාවෙන් සලකන්න

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