Assistant Relationship Manager-Finance Dialog Axiata PLC Southern region

About the job

Assistant Relationship Manager- SME (Southern Region)

The Relationship Manager - SME will be responsible for managing and nurturing relationships with small and medium-sized enterprises. This role involves understanding client needs, providing tailored financial solutions, and ensuring high levels of customer satisfaction to drive business growth.

Key Responsibilities:

• Assist the business with a high-quality portfolio of SME clients while achieving business targets, acquiring, and onboarding new clients.
• Understand the client's business, financials, and prepare quality appraisals in collaboration with Credit & Risk Management teams.
• Facilitate disbursements while coordinating with internal stakeholders and undertake post-disbursement documentation.
• Understand & cross-sell various retail, payment solutions & liability products to capture the entire ecosystem of SME clients.
• Monitor client accounts and financial performance, ensuring compliance with company policies and regulatory requirements.
• Conduct market research to stay informed about industry trends and competitor activities.

Qualifications:

• Minimum of 8 years’ overall exposure in Relationship Management, preferably in the Banking/Financial industry, out of which at least 5 years in the role of a Senior Relationship Officer/Assistant Relationship Manager.
• Thorough understanding of financial statements and working on financial ratios.
• Expert knowledge of financial products.
• Excellent communication & presentation skills with an outgoing personality.
• Higher level of computer literacy.
• Possess a Diploma in Banking /Credit Management or other equivalent professional qualification from a reputed university/professional body would be an added advantage.

  If this role interests you, send your CV to dfcareers@dialog.lk