Find Technical Support Job Vacancies Sri Lanka
Senior Analyst- Service Desk
Required Experience: 2 to 3 Years
- Provide hardware/ software/ network problem diagnosis/ resolution via telephone/email/chat for customer end users.
- Route problems to internal 2nd and...
- Lead, mentor and guide the application support team.
- Responsible for all customer release deployment and upgrades.
- Providing technical resolutions and support for the customer requests, on Windows, Apple iOS,...
IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service...