Senior Lead - Technical Product Manager (ICT BU)
Dialog Axiata PLC

Contract Type: 

The Job

  • Responsible to achieve targeted Revenue, EBITA and ROI for the Data Center and Cloud product vertical through new customer acquisition, effective / innovative product development and optimizing
  • Control and selectively engage in product / solution launch to optimize DAP resource consumption
  • Ensure achieving Key deliverables and activities of Data Center and Cloud products which contribute to Enterprise revenue growth and quality of service
  • Research, Introduce and development of new technological products and services to ensure the business is always having competitive edge over competitors.
  • Evaluate technical feasibilities, design optimizations and any other possible issues of product development
  • Support GTM and maintenance of various technical marketing collateral including application notes, FAQs, product notes, user guides, field training presentations, online marketing content and demos.
  • Provide insights for annual business planning and enterprise Capex project management meetings.
  • Determines product pricing by utilizing market research data, reviewing production and sales costs, anticipating volume, costing special and offers.
  • Execute awareness and training sessions to customers and sales and operational teams on Enterprise Products to enhance knowledge and productivity.
  • Build and maintain strategic relationships with enterprise customers especially with CIOs to maintain divisional capabilities.
  • Ensure technical support, appropriate solutions and expertise is provided as required in order to secure and promote Enterprise products
  • Review proposals and provide consultation for cost effective ways to increase profitability and customer satisfaction
  • Create mechanisms to collect and incorporate customer feedback to continuously improve product and customer satisfaction
  • Ensure proper product and services life cycle management.
  • Strategize with Sales and Pre-sale to drive solutions offerings.
  • Coordinate and work with technical teams and plan the services as per the customer needs in order to meet the customer expectations and increase customer satisfaction.

The Person

  • BSc in IT/Computer science or equivalent qualifications
  • Minimum 6 to 8+ years’ experience in the relevant field
  • Any 2 certificates from Microsoft / Amazon / Google / Huawei / VMware / DELL / FORTINET / RedHat / Datacenter management or equivalent certificates
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