
Product Operations Associate - Daraz Colombo
Posted June 4, 2025 by Daraz
Closing Date : July 18, 2025
Product Operations Associate - Daraz
Key Responsibilities:
Product Optimization & Utilization
- Understand and continuously assess product capabilities, ensuring optimal use of logistics and fulfillment systems.
- Identify best practices across the group and facilitate efficient local operations.
- Stay updated on the Product Development Roadmap and support smooth implementation at the local level.
Testing & System Enhancements
- Develop Test Cases and conduct User Acceptance Testing (UAT) for new product features.
- Evaluate Change Requests, assess business requirements, and facilitate business teams in defining necessary system modifications.
- Maintain a comprehensive audit trail of Change Requests related to logistics network configurations.
Issue Resolution & Support
- Diagnose and resolve system issues reported by business teams, escalating when necessary to ensure quick resolutions.
- Maintain a log of reported issues, analyze recurring problems, and address both technical and business root causes.
- Identify knowledge gaps in business teams regarding system functionality and organize training sessions to bridge these gaps.
Process & Performance Optimization
- Monitor business process flow dynamics, assess product capabilities, and propose process enhancements to boost efficiency.
- Work closely with business stakeholders to ensure system functionalities align with strategic objectives.
- Identify training needs for teams and facilitate training sessions for better system understanding.
- Oversee the external visibility of key operational elements like Customer Promise, Shipping Rates, and Logistic Network features, ensuring proper alignment with the operational strategy.
Candidate Requirements:
- Process-Oriented Thinker: Ability to identify patterns, analyze workflows, and propose strategic process improvements.
- Proactive & Ownership-Driven: Self-motivated with the ability to work independently and deliver results efficiently.
- Analytical & Logical Reasoning: Strong problem-solving skills to support new ideas and drive optimization efforts.
- Experience in Business Software Applications: Prior experience as a user, administrator, business analyst, or QA in logistics management, ERP, or related systems.
Skills & Qualifications:
- Bachelor's degree in Computer Science, STEM, Supply Chain or a related field preferred.
- A years’ experience in Logistics Management Systems, Warehouse Management Systems, or Data Management Systems (either business or technical roles are considered).
- Strong documentation skills to map business processes and system functionalities. Ability to coordinate with multiple stakeholders and support system enhancements for business efficiency.
සෑලකිය යුතුයි : අපි ඔබව මෙම රැකියාව උපුටා ගත් පිටුවට හරවා යවන්නෙමු . අපි ඔබ වෙනුවෙන් ඔබේ CV , තොරතුරු අදාළ ආයතනය වෙත නොයවන බව කරුණාවෙන් සලකන්න
கவனமாக இருக்க வேண்டும் : இந்த வேலை மேற்கோள் காட்டப்பட்டுள்ள பக்கத்திற்கு உங்களை திருப்பி விடுவோம். உங்களுக்கான CV, தகவல்களை சம்பந்தப்பட்ட நிறுவனத்திற்கு நாங்கள் அனுப்ப மாட்டோம் என்பதை நினைவில் கொள்ளவும்
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