Product Operations Associate - Daraz Colombo

Posted June 4, 2025 by Daraz

Closing Date : July 18, 2025

Product Operations Associate - Daraz 

Key Responsibilities:

Product Optimization & Utilization 

  • Understand and continuously assess product capabilities, ensuring optimal use of logistics and fulfillment systems. 
  • Identify best practices across the group and facilitate efficient local operations. 
  • Stay updated on the Product Development Roadmap and support smooth implementation at the local level. 

Testing & System Enhancements 

  • Develop Test Cases and conduct User Acceptance Testing (UAT) for new product features. 
  • Evaluate Change Requests, assess business requirements, and facilitate business teams in defining necessary system modifications. 
  • Maintain a comprehensive audit trail of Change Requests related to logistics network configurations. 

Issue Resolution & Support 

  • Diagnose and resolve system issues reported by business teams, escalating when necessary to ensure quick resolutions. 
  • Maintain a log of reported issues, analyze recurring problems, and address both technical and business root causes. 
  • Identify knowledge gaps in business teams regarding system functionality and organize training sessions to bridge these gaps. 

Process & Performance Optimization 

  • Monitor business process flow dynamics, assess product capabilities, and propose process enhancements to boost efficiency. 
  • Work closely with business stakeholders to ensure system functionalities align with strategic objectives. 
  • Identify training needs for teams and facilitate training sessions for better system understanding. 
  • Oversee the external visibility of key operational elements like Customer Promise, Shipping Rates, and Logistic Network features, ensuring proper alignment with the operational strategy.

Candidate Requirements:

  • Process-Oriented Thinker: Ability to identify patterns, analyze workflows, and propose strategic process improvements. 
  • Proactive & Ownership-Driven: Self-motivated with the ability to work independently and deliver results efficiently. 
  • Analytical & Logical Reasoning: Strong problem-solving skills to support new ideas and drive optimization efforts. 
  • Experience in Business Software Applications: Prior experience as a user, administrator, business analyst, or QA in logistics management, ERP, or related systems.

Skills & Qualifications:

  • Bachelor's degree in Computer Science, STEM, Supply Chain or a related field preferred. 
  • A years’ experience in Logistics Management Systems, Warehouse Management Systems, or Data Management Systems (either business or technical roles are considered). 
  • Strong documentation skills to map business processes and system functionalities. Ability to coordinate with multiple stakeholders and support system enhancements for business efficiency.

සෑලකිය යුතුයි : අපි ඔබව මෙම රැකියාව උපුටා ගත් පිටුවට හරවා යවන්නෙමු . අපි ඔබ වෙනුවෙන් ඔබේ CV , තොරතුරු අදාළ ආයතනය වෙත නොයවන බව කරුණාවෙන් සලකන්න

கவனமாக இருக்க வேண்டும் : இந்த வேலை மேற்கோள் காட்டப்பட்டுள்ள பக்கத்திற்கு உங்களை திருப்பி விடுவோம். உங்களுக்கான CV, தகவல்களை சம்பந்தப்பட்ட நிறுவனத்திற்கு நாங்கள் அனுப்ப மாட்டோம் என்பதை நினைவில் கொள்ளவும்

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