Receptionist - Hatton National Bank Colombo
Posted August 5, 2024 by Hatton National Bank
Closing Date : September 4, 2024
Job Role
To ensure that the highest standards of hospitality and welcome is demonstrated at all times. Responsible for performing clerical tasks within office setting to support daily operations. This also includes addressing visitor questions and needs, and providing an overall welcoming environment.
Responsibilities
• Answering multiple phone lines from various external/ internal constituents in a professional and courteous manner and direct callers to the appropriate associates.
• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person / office • Provide basic and accurate information in-person and via email/phone
• Ensure reception area is tidy and presentable, representing strong brand image
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Qualification
Passed G.C.E O/L examination
Diploma in English will be an added value
A Diploma in Secretarial Practices will be a definite advantage
Competencies
• Excellent communication skills, both written and verbal
• Self-motivated and ability to work independently
• Attention to detail and smart decision-making skills
• Professional appearance and customer-centricity
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Ability to handle tasks with speed and high level of accuracy
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