Investigator, FC Investigative Reporting - HSBC Bank Colombo

About the job

Why join us?

Risk and Compliance is a Second Line of Defence (LOD) function, responsible for reviewing and challenging the activities of the Group’s businesses (also referred to as “the First LOD”) to ensure that they effectively manage as “Risk Owners” the risks inherent in or arising from the conduct of their activities and for which they are responsible. The Second LOD consists of 'Risk Stewards' who are independent of the commercial risk-taking activities undertaken by the First LOD. The Risk and Compliance function is a Risk Steward for a number of financial and non-financial risks in accordance with HSBC Group’s risk framework.

The Opportunity

Responsible for conducting investigations concerning accounts/transactions where potential financial crime risk has been identified and, where necessary, referring and/or escalating such cases in accordance with the Investigative Reporting (Investigative Reporting) Procedures for regulatory decisions and filing and appropriate internal referrals for action.

 

What You’ll Do:
 

• Responsible for conducting effective and timely investigations into assigned cases in accordance with agreed standard reporting requirements and service level agreements. Subject to completion of training and accreditation, these cases may include:
• Unusual activity reports from various parts of the bank as well as other HSBC entities as applicable, including other business lines and functions;
• Escalated cases from transaction monitoring systems;
• Escalated cases identified by true matches to screening lists escalated from Name Screening teams, cross-border referrals, and
• Escalated cases from Fraud Operations.
  
   

Principal Accountabilities: key activities and decision-making areas,

• On receipt of a referral, conduct a review, in line with the instructions, to identify any probable financial crime-related issues or mitigation of any financial crime risks.
• Responsible for writing a high-quality investigative narrative (Investigation Report) and recording the case history, with supporting findings, in an approved case management system.
• During or at the end of each investigation, review recommendations should be made, which may include referral to the MLRO as to whether a Suspicious Activity Report (SAR) should be filed or not. In consultation with the respective Manager, escalate investigations to appropriate other teams for coordination and further review as required (Sanctions, ABC, Major Investigations, etc).
• In consultation with the respective Manager, where appropriate, interact with relevant stakeholders, including Complex and Major Investigations, and Customer Selection Exit Management (CSEM) Secretariat to manage financial crime risk.
• Assess the quality of Know Your Customer (KYC) information and processes as part of the investigation, and where appropriate, refer any issues to the appropriate function.
• In consultation with the respective Manager, provide information on completed investigations to Senior Management and other internal stakeholders for risk management, where appropriate.
• Ensure appropriate proactive use of media reports and relevant websites to gather intelligence and identify customers of HSBC involved in financial crime, including money laundering and terrorism.
• Produce a high-quality case file including a comprehensive narrative and recommendation as to whether a SAR is appropriate, with onward escalation for disclosure to the relevant authorities in accordance with procedural standards.
• Identify appropriate referrals for action and effecting of such in accordance with procedural standards.
• Process a proportionate number of investigations to the agreed procedural standards required and within agreed service level agreements.
• Ensure appropriate consideration is given to each case as to the content and quality of the content/narrative.
• Deal with enquiries from colleagues of other HSBC business areas in a professional, responsive manner, giving them appropriate guidance, referring to management where necessary.
• Deal with external enquiries, if required, in a professional manner, providing appropriate information, referring to management, where necessary.
• Ensure compliance with Regulatory, Bank Policy and Principles. Maintain records and update case histories.
• Work closely with the respective Manager to develop personal capability.
• Work effectively and professionally with colleagues across Investigations and the organization.

What You Will Need To Succeed In The Role:

What additional skills will be good to have?

• ACAMS or International Compliance Association (ICA) certificate/diploma, or equivalent qualifications.