Head of Loyalty Business- Group Business Operations
Dialog Axiata

Contract Type: 

Head of Loyalty Business- Group Business Operations at Dialog Axiata


Applications are invited for all candidates to fill the Head of Loyalty Business- Group Business Operations Job Opening at Dialog Axiata

Closing Date : 30/05/2023


The Job

  • Strategic planning on enhancement of existing & new Loyalty & related business development to ensure leadership & sustainability in the dynamic marketplace.
  • Plan, coordinate & execute key developments of points based Loyalty programs & related products to ensure strategic initiatives are translated to action efficiently.
  • Supervise & manage the overall Star Points product & ensure the smooth functioning of the product through both internal & external relations while maximising the effectiveness & efficiencies of resources.
  • Develop expand & manage both partner network & customer base supporting product strategies.
  • Plan, coordinate & execute key projects & developments assign by the corporate management related to group business development fulfilling the corporate objectives.
  • Identify & propose the best options of delivering the project outcomes maximising the resource utilization effectively & efficiently.
  • Keep a track on similar business models locally and internationally and provide constant feedback to management whilst incorporating new find to the existing business
  • Provide strategic and tactical support for promotional and communication campaigns and establish KPIs, processors and proposals etc. for effective execution of the Star Points product.
  • Plan & execute promotional activities with partner merchants for Star Points with a focus of best customer engagement.
  • Coordinate with relevant internal & external parties in organising operationalizing the promotional events with best use of resources.
  • Ensure all the marketing & communication activities are executed timely, while product & partner expectations are achieved.
  • Lead & Coordinating with account management team to maintain a healthy & fruitful partner base. Exploit business opportunities related to loyalty & take Strategic initiatives of collaborative business leadership.
  • Provide constant feedback to management on partner requirements and work on fulfilling such requirements
  • Provide cross functional assistance & strategic support to other internal products and to other divisions with the strengths of partner network & relationship.
  • Accountable for managing the operational workforce and guide them to achieve their targets

The Person

  • Degree in Business Management / Marketing or equivalent professional qualification. Post graduate qualification would be added advantage
  • Strong interpersonal skills / Excellent written & verbal communication skills / supervisory skills / analytical skills
  • Minimum of 15 years experience in related area


Apply now : https://bit.ly/3LwtTES

Apply Now

Contact Employer

If you are interested in this job, feel free to submit your info to the employer.

Find More Business Management Jobs, Find More Marketing Jobs
Find More Dialog Axiata Jobs

+ Other Jobs in Business Management

+ Other Jobs by Dialog Axiata