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Client Services Specialist
BoardPAC
Colombo

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Client Services Specialist at BoardPAC

 

Applications are invited for all candidates to fill the Client Services Specialist Job Opening at BoardPAC

Closing Date : 30/05/2023

 

Client Services Specialist
 
We are looking for skilled individuals to join our growing and dynamic client servicing team in Sri Lanka. If you have sound experience in client services & delivery, have great teamwork, can think innovatively, and have a passion to serve world class clients, this is the right place for you.
 
Duties and responsibilities:
• Responsible for successful delivery of our software solutions to clients.
• Conduct end user trainings and presentations.
• Provide support on technical issues and clarifications.
• Discuss, negotiate and address customer concerns.
• Responsible for customer success and satisfaction via constant communication and meetings.
• Travel to client sites when required (locally and overseas).
• Track, follow-up and report delivery milestones and provide regular updates to management.
 
Requirements
• Bachelor's degree or diploma in IT, computer science, business, management or a related field or an equivalent professional qualification.
• Minimum 3 to 5 years of working experience on client services or delivery. Other skilled individuals may apply.
• Excellent command in English is required. Good command in Bahasa and/or Mandarin will be an advantage.
• Excellent client management and coordinating skills.
• High computer literacy is required to be able to understand and support our software applications.

 

Apply now : https://bit.ly/3Ls3Oaa

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